If loading crashes, use Recover Save in the game's load screen first. On Windows, current references place saves under %LOCALAPPDATA%\MortalShell2\Saved\SaveGames. Close the game completely and copy that whole folder to a separate backup location before deleting or replacing anything.
Do this first
- Try Recover Save from the load screen.
- Confirm the recovered slot loads and can reach a safe checkpoint.
- Exit the game normally.
- Open %LOCALAPPDATA%\MortalShell2\Saved\SaveGames.
- Copy the entire folder to a dated backup; do not move or delete the original.
Recovery comes before file edits
The official known-issues thread specifically points players with a loading crash to Recover Save. That built-in path should be attempted before manual deletion because it preserves the game's own recovery logic.
Make a reversible PC backup
A useful backup is a copy made while the game is closed, stored outside the live MortalShell2 folder and named with the date and build. Copy the whole SaveGames folder so companion files stay together.
- Keep at least one pre-troubleshooting copy
- Pause cloud sync if it immediately overwrites the state you are preserving
- Restore only after documenting which copy you are using
Settings files are not save slots
The launch known-issues thread mentions deleting two settings files for input or settings corruption. That is a different workaround for a different symptom. Do not treat it as a general save repair, and never delete the whole SaveGames directory without a backup.
Evidence log
Sources checked
External sources are linked for verification. Community reports describe symptoms and are not treated as universal fixes.
OfficialGlobal release known issuesOfficial Recover Save recommendation for loading crashes.
↗ReportingMortal Shell 2 save locationIndependent PC save-location cross-check.
↗SpecialistMortal Shell II PCGamingWikiSecond cross-check for the SaveGames directory.
↗Found a build mismatch?
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